In order to protect them, all my canvases are professionally packed with special care. They are wrapped in glassine paper then bubble wrapped. The shipping boxes are also reinforced. For some originals, I might have to send them into a wooden crate. It all depends on their size, destination and particularity.
Canada and United States
Shipping is available in Canada and in the US. The fees are shown in the product’s description page and will be added at the end of the checkout process.
Signature: a signature is required at delivery
For international shipping, please contact me before you purchase. I will give you a shipping quote according to your destination and a delivery time estimate.
According to the destination, the buyer is responsible for all custom and taxes fees if applicable.
The packages are shipped within 5 business days. You will receive a confirmation email with the tracking number and estimated date of delivery.
In most Canadian Cities, estimated delivery time is 3-6 business days after shipping. For a more precise estimation, contact me.
Dammaged artwork upon delivery
Although rare, if you receive a damage package, please be sure to keep the box and all the package wrapping material for the insurance process. The damage might just be external and the piece might be okay.
Before opening the package, I suggest you take a picture of the damaged box. Then after opening the box, take a picture of the foam sheets if any. Do the same with the bubble wrap. If you notice any damage to the piece itself, please be sure to take some pictures.
Some insurance company will want to see the box and wrapping material while others will want to see pictures.
To resume, it is highly recommended to:
Please contact me as soon as possible if there is a problem.
returns - terms and conditions
Returned pieces are subject to exchange only.
I want you to be happy with your purchase. If you are not fully satisfied, please contact me no later than 5 business days from receiving the package. I’ll be happy to exchange your item.
However, the piece must be package the way it was received, in its original box and without any damage. Please note that initial shipping fees will not be refunded, and the return shipping cost is the responsibility of the buyer. Also, you must insure the package to its full value for your protection against any damage. Any return that is not in good condition will not be accepted.
Payments, Payments plan & Art on hold
Online Payments are made through PAYPAL only. They accept all forms of credit and/or debit cards.
Paypal offers protection to both the buyer and the merchant.
This is why I will ship only to a confirmed address by Paypal. Please be sure that your Paypal account address is confirmed. If not, please take a few moments to do it.
A signature is required at delivery.
Other form of Payments
You may also contact me directly if you wish to pay by Personal cheque or Wire transfer.
Note that for protection, I will send the package only when the payment is cleared.
A signature is also required at delivery.
Payments plan & Art on hold
Originals are much more moving and vibrant than prints. The richness of the texture lets you get the sense of depth and motion much better than a reproduction. The piece is alive!
Since it's more expensive, I can offer you a payments plan and put the art piece on hold for you.
If you see a piece that you love but you can't make an immediate payment, please just send me a message. I’m flexible with my art collectors. I can hold the painting for you for a period of time.
Contact me so we can discuss the arrangements.